CORSA — SHIPPING POLICY

At CORSA, we currently ship orders within South Africa.

Processing

Orders are processed after payment has been successfully received.

Orders are generally prepared for dispatch within 2-5 business days, unless otherwise stated on the product page or during a launch/drop period.

During launches, promotions, public holidays or periods of unusually high order volume, processing may take longer.

If there is a significant delay affecting your order, we will contact you using the details provided at checkout.

Delivery Times

Our standard estimated delivery time is:

7–10 working days

During high-demand periods, launches or significant order influxes, delivery may take up to:

31 working days

Delivery estimates begin once the order has been dispatched and may vary depending on your location, courier operations, weather, public holidays and other circumstances outside our control.

Tracking

Where tracking is available, tracking information will be sent to the email address or contact details provided at checkout once your order has been dispatched.

Tracking information may take some time to update after the parcel has been collected by the courier.

Delivery Address

Customers are responsible for providing an accurate and complete delivery address and contact information.

CORSA is not responsible for delays or failed deliveries caused by an incorrect, incomplete or inaccessible delivery address supplied by the customer.

If you notice an error in your delivery details, contact us as soon as possible at help@corsadept.co.za. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Delayed Deliveries

Courier delays can occasionally occur.

If your order has exceeded the estimated delivery period, contact us at help@corsadept.co.za with your order number and we will assist in investigating the shipment.

Lost or Damaged Parcels

If your parcel appears to have been lost or arrives damaged, contact us as soon as possible at help@corsadept.co.za with your order number and photographs where applicable.

We will investigate the matter with the relevant courier and work with you to resolve the issue.